Remote Product Support Specialist Job at WOJ Global Solutions Pvt Ltd
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A leading digital asset derivatives exchange is seeking a skilled Product Support Specialist to join our dynamic team. If you have experience in Product/Customer Support within Finance/Fin-Tech companies and a solid grasp of Futures & Options (F&O) products, we want to hear from you.
Role Summary:
- Understand and effectively communicate the features and benefits of our F&O products.
- Interact with customers to provide product information and support their needs.
- Collaborate with the sales team to achieve sales targets.
- Maintain strong relationships with partners and customers to ensure satisfaction and retention.
Ideal Candidate Profile:
- Solid grasp of Futures & Options (F&O) products.
- Excellent communication and interpersonal skills.
- A collaborative team player who thrives in a dynamic environment.
- Prior experience in customer-facing roles such as partner manager or customer support.
- Enthusiastic about engaging in sales activities and achieving goals.
Mandatory Requirements:
- At least 3 years of experience in Product/Customer Support roles within Finance/Fin-Tech companies. Experience with F&O products is a must.
- Previous work experience with Stock Market-focused Fin-Tech/Finance companies, Brokerage Firms, or Trading houses.
If we find you to be the right fit, we will confirm the same via email.
Thank you.
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