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  • Full Time
  • Remote

Website Athsai_ Athsai

REMOTE ROLE

The IT Consultant (TC) is responsible for bringing a high level of Information Technology (IT) expertise to projects, and is the point of contact for complex IT discussions.

The IT consultant will install and configure in customer environments.

The IT consultant will also be responsible for integrating IT products into customer environments, including development of required interface solutions to 3rd party systems, owning the technical relationships with customers and partners.

Involvement also includes Proof-of-Concept and Pilot projects, cooperating with the Sales, Marketing and Product Management departments to develop the overall solution strategy.

This role covers the International division, which includes all regions outside of the USA.

Responsibilities

· Understand IT requirements to define adequate answers to queries (including official tender requests)

· Develop technical IT architecture proposals based on each customer’s requirements

· Custom Applications experience with a heavy focus on C#, as well as a deep understanding of Windows Server platforms.

· Develop interfaces (required and optional) with solutions and customers’ third party systems

· Install, configure and upgrade systems including servers and cabinets

· Manage partner relationships for technical and interface development

· Escalations from internal team members

· Standardise and productise customer responses based on already delivered answers

· Understand and prioritise interoperability requirements

· Develop understanding of IT drivers, including customer’s drivers and regulation evolutions for his/her region

· As required, support commercial teams by presenting IT architectures to customers

· As required, bring broad IT expertise consulting to sales, implementation and service during presales and post sales activities

· As required, participate to interface strategy discussions with his/her international peers, product management and engineering

· As required, contribute to messages and value proposition adjustments with Solution marketing

Relational network

· Develop close relationships with commercial organizations and partners/suppliers

· Develop close relationship with other organization, internationally

· Interface to global product management for roadmaps for IT subjects

 

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Remote Information Technology Consultant Job at Athsai

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